ania chowdhury
student

About me

Personal Profile:

An individual, taking a pause in the proceeding of becoming a graduate, whom is dedicated and committed to keeping to deadlines amongst utilising many administration skills in the retail and restaurant sector. A highly motivated, organised, quick thinker, whom excels in provided tasks given to them and is a vastly experienced individual with the thirst to always progress. A positive attitude towards working and integrating with team members and can deal with unexpected problematic situations with an excellent professional calm manner. In doing so, has obtained a trustworthy, respectful relationship with both customers and colleagues. A flexible individual with the ability to learn new skills immediately, whom relishes opportunities to improve oneself,

Academic qualifications:

Middlesex University: 10/2012- Presently

Undergraduate: BA (Hons) Sociology.

Hornsey School for Girls Sixth Form: 09/2009 – 06/2012

A Levels: Media studies-C, Psychology-B, and Art and design-C

Hornsey School for Girls Secondary School: 09/2004 – 07/2009

10 GCSE’s grades B – C including Maths and English.

Work Experience:

Pretzels/ Sales Assistant: 09/2012

• Prepare promotional materials.

• Helped develop menus, maintain food inventory, and prep for large scale cooking.

• Prepare all restaurant menu items.

• Responsibilities included: washing dishes, bowls, knife, baking, stocking products and cutleries etc.

• Part-time position as cashier.

• Performed opening and closing duties.

• Checking staff to make sure they are wearing appropriate clothing whilst in the kitchen.

• Responsible for high standards of food, hygiene, and health and safety.

• Keeping an eye on the temperature of cookers and ovens.

Historical Royal Palace/ Curator: 10/2008

• Leading small and large group’s younger, elderly and foreign tourists.

• Advertisings promotional offers.

• Guarding valuable goods.

• Stocking and shelving.

• Customer service/care.

• Photocopying and filing.

• Shadowing wardens.

• Providing accessibility guidance around the tower.

Comet/Sales assistant: 10/2011

• Delivery ordering

• Restocking and shelving items

• Preparing promotional offers

Receptionist/administrator/Waitress-10/2008

• Greeting customer, whilst welcoming them to their table an introducing the menu

• Compelling their order, whilst resolving ay inquiries, which customers obtained

• Promoting and advertising marketing strategies for restaurant sales

• Organising large functions, events, birthday parties and alternative celebratory occasions

• Delivering high level of customer service and helping with enquires

• Answering calls and taking orders from customer with customer satisfaction

• Booking keeping

Experience & Key Competencies:

Areas of expertise:

Customer service / problems/Communicating/ Curator/shelving/restocking problems/stress tolerance/Hardworking

Professional skills and achievements:

• Nominated for and won a Jack Petchey award (and £600 which was spent on workshops) in recognition of excellent team work.

• Chosen as an ambassador for TFL (Transport for London) sustainable travel, leading classes and leading presentations on ‘The importance of reducing your carbon footprint’.

• Strong listening and team working skills.

• Educating young children about eco-studies and climate change with lesson plans and presenting assemblies to large year groups.

• Presenting a successful appearance at Tottenham Hotspur stadium promoting climate change to schools and councillors in London.

• Excellent communication skill both written and verbal, time management and customer service skills

• Punctuality 100% throughout school years.

• Bilingual in Bengali and English

• Capacity to handle, analyse and infer complex data before presenting it back in a more basic, clear and coherent format.

• Expertise’s in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint.

•

• Innovative problem solving and numeracy skills using rationality and own initiative.

• Proficient in organising and be selective of workload, in order to achieve targets and deadlines.

• Identify and anticipate customers’ needs.

• Deal with stressful situations in a calm and professional manner.

• Thrives working in a fast paced environment.

Completed projects

Charity	Job description	Hours
	Flowers for Launch party SW1 We are launching our latest appeal 'Make Time For Tea'at a prestigious venue on 3 March and we would…	5