Deborah Miles
Fine Art Photographer and Civil Servant

References

About me

Personal statement

A highly creative motivated and experienced Administrator/PA. Sales and Customer Service Professional, with substantial experience gained in the Public, Private and Third Sector. Currently looking to resume my professional career after dedicating the last 7 years to raising a family. Excellent admin skills, thorough knowledge of all Microsoft Office and Adobe programs. Proficient in Planning and Organization. Extensive experience liaising with clients and customers.  After spending the last 2 years developing my Photography/editing skills. I planned, marketed and event managed my own exhibition of work in France May 2016. Voluntary administrator 1 day a week to refresh my skills, now fully committed to continuing my career on a full-time/part-time basis.

Skills Set and Professional Qualification

1998 CIM Cert in Marketing.

2003 OCR Level 2 Diploma Text Production (Business presentation, copy typing, mail merge and word processing).

2004 OCR Level 3 Word Processing.

2004 OCR Level 3 Cert for IT Users.

2004 ECDL (European Computer Driving License) Outlook, Excel, PowerPoint

2005 Learn Direct Desk Top Publishing.

2006 Open University SPSS (Statistical Package Social Sciences)

2014 - Present Microsoft 7 and 10 Software Suite

Diploma in Social Media Marketing, E-Business and Web Business Marketing.

Employment History

Voluntary Administrator City Signs Cardiff

(January 2014 – Present)

Achievements and responsibilities:

Typing correspondence, updating spreadsheets and customer databases

Organizing paperwork and filing documents

Managing incoming post, and sending out any external mail

Producing estimates and sales orders in person or via telephone.

Carrying out other administrative errands including photocopying, faxing and ordering printing supplies.

Career break taken to raise family

(2009 – 2013)

Welsh Assembly Government & National Assembly for Wales

Executive Officer Committee Service & DELLS

Fixed Term contract

Preparing papers for Assembly Members and committees, formatting and uploading committee papers onto the NAFW website. Co-coordinator of several high profile report launches in the Senedd. (Inc. Guest list, bilingual production of report/invitations, travel & accommodation arrangements, catering, and press attendance). Electronic file management using DMS. Developing and maintain database records. All associated duties in my PA role to the Director of VQLL Department of Education, including coordinating all staff- inductions, job appraisals and development, diary and travel arrangements. Agenda and minute taking, organizing meeting requirements, preparing papers and reports. T&S claims for 10 senior advisors. Project assistant for the Welsh Bac.

DWP Charles St Job Centre

Administration Officer

Fixed term contract

Recruitment matching client officer, case-loading clients, liaising with prospective employers and working with labour market computer information systems to secure job opportunities for customers. Supporting customers with their job search and application, particularly with BME and other dis-advantage minority groups conducted by interview and phone.

Scarman Trust Adamsdown Community First Project

Forum Administrative Secretariat

Co-coordinator of several action groups, servicing meetings, minute taking and agenda

Setting. Office administration and data processes. Bid/grant writing and researching

funding opportunities. Budget administration of European Funding. .Capacity building and partnership working. Organization of several small projects.

V&A Marketing and V&A Coatings

Business Executive

Responsible solely for generating new B2B sales campaigns cold calling and presentational meetings. Developed relational marketing techniques to exceed sale targets. Produced promotional copy to advertise company products and services. Produced monthly analysis of present and future sales targets and contributed to annual marketing report. Responsible for recruitment of sales personnel.

Strategic Marketing

Tele Marketing Research via cold calling Business to Business

Business Connect Campaign-

Golley Slater Marketing

Tele Marketing via cold calling Business to Business

Barnardos Winners Club Campaign- Charity Fundraising

Education

1995 University of Glamorgan Pontypridd

BA Psychology & Public Administration 2-2

Certificate in Counseling Skills Person Centered

Employment Training Courses Attended

2003 WCVA Cert in Participatory Evaluation Planning.

2003 VAC Cert in Fundraising.

2004 VAC Cert in Health & Safety.

2005 DWP Managing Conflict.

2005 DWP In House Computer System Training

2008 WAG Equality & Access Training

2009 WAG Electronic E-Purchase Training

Completed projects

Charity	Job description	Hours
	Cheer with Tenovus Cancer Care at the Cardiff Half Marathon Cheer with Us on one of the most amazing half marathon routes in Wales and help us to make this the …	2